
FAQs
Do you accept insurance?
Yes! We are in network with most Aetna and Blue Cross Blue Shield plans. If you aren't sure whether we are in network with your specific plan, we are happy to verify your benefits! You can also call your insurance company and inquire about your behavioral health coverage and in-network providers.
Do you offer telehealth services?
Yes! If you prefer to meet virtually, telehealth sessions are available upon request. We use a secure HIPAA compliant platform that prioritizes confidentiality and privacy.
Do you offer phone consultations?
We do! 15-minute phone consultations are offered upon request, but not required! Due to the highly personal nature of therapy, it may take time to assess if your therapist is a good fit. However, our priority is to ensure you feel comfortable moving forward in the process. If you would like to schedule a free 15-minute phone consultation, please reach out via email at info@groundedmindscounselingclt.com.
Address
1816 East 7th Street
Charlotte, NC 28204
Phone
980-860-8417